Noise can be a problem day or night

Published: Thursday 27 April 2023

This image shows a woman with her hands over her ears to depict trying to drown out noise

Noisy neighbours aren’t just a problem during the night.

Although most complaints tend to happen during those hours, everyone should be aware noise doesn’t just cause disturbance in the dead of night.

Chair of the Community and Enterprise Resources Committee, Councillor Robert Brown, said: “It’s not unknown for officers to receive domestic noise complaints from early in the evening.

“A lot of the time if they have to warn a householder to reduce the volume of their music they are met with the excuse – I can do what I want before midnight.

“I don’t know where they get this idea from – excessive noise can be disturbing at any time of the day, and the noise provisions adopted by the council apply at all times of day, seven days a week.”

The noise provisions are made under the Antisocial Behaviour etc. (Scotland) Act 2004 and allow immediate action to be taken where officers are of the opinion that the permitted level of noise for that time of day is likely to be exceeded. 

There are different permitted levels of noise for different time periods but whatever the time of day, officers from Environmental Services can issue a warning notice to the person responsible for excessive noise and can issue a fixed penalty notice and seize noise making equipment when a warning notice is not complied with. 

Over the last five years, officers have issued 722 warning notices and 20 fixed penalty notices, with noise making equipment being seized on multiple occasions.  

It's important to ensure that you remain mindful of your neighbours and avoid causing a noise disturbance whatever the time of day.

Ongoing noise can be reported to Environmental Services on 0303 123 1015 (0845-1645 Mon-Thurs/0845-1615 Fri) or on 0800 24 20 24 (option 3) between 4.30pm and 3am (seven nights a week).