Help and advice available for young people

Published: Monday 7 August 2023

This image shows two call handlers from Skills Development Scotland

Ahead of exam results day tomorrow, dedicated support and advice is available for young people across South Lanarkshire.

Pupils, parents and carers will be able to get support with their results through a dedicated helpline offering impartial career advice set up by Skills Development Scotland (SDS).

The SDS Results Helpline on 0808 100 8000 will be staffed by more than 30 expert careers advisers from across Scotland and will be live from 8am tomorrow (Tuesday 8 August) for four days to assist anybody that needs help with their options and next steps.

Chair of the council’s Education Resources Committee, Councillor Lynsey Hamilton, said: “I know our young people have worked extremely hard ahead of receiving their results tomorrow, and many will be nervous about their results.

“But rest assured that there is the opportunity to speak directly with someone who can offer impartial, expert advice on your options.

“Whatever your results, there are options out there for you. I would encourage anyone with any concerns, no matter how small, to phone the SDS careers experts on 0800 100 8000 if they need any advice or reassurance.

“You will also be able to receive advice and support directly from your school.”

SDS’ careers advisers will be on hand to offer advice about all post school options including UK colleges and universities, Confirmation and Clearing, apprenticeships, jobs and volunteering.

The helpline will be open 12 hours a day for the first two days, (8am to 8pm on 8 and 9 August), and then normal working hours for the last two days (9am to 5pm on 10 and 11 August).

Sharon McIntyre, Head of Career Information, Advice and Guidance Operations at the national skills agency, added: “It’s important to reassure people that no matter what their results are, our advisers are there to provide expert advice on the breadth of options open to them.

“Approximately 80% of all calls come in on the first two days of the helpline, hence the reason we have expanded hours for those first couple of days.

“But even after the Results Helpline closes, people of all ages can still get great advice anytime from our careers advisers across the country, in school or through our local centres and community venues, as well as online at My World of Work. The number to call after the helpline closes is 0800 917 8000.”