New non-urgent/routine repair request

Use this form to report a new, non-urgent repair that hasn't been reported before and hasn't had an inspector or tradesperson visit.

You must provide detailed information about the repair to help us process your request. Incomplete details may delay your request

You should complete our Ongoing repairs enquiry form if:  

  • You want an update on an existing repair
  • You have information to provide for an existing/outstanding repair
  • You have another repair enquiry (that is not a new repair)

To report, condensation, dampness or mould, our dampness and condensation in your home information page will provide information and how to report.