Report a missed bin

If your bin was missed yesterday or today, do not report it. Your bin may still be emptied by the end of the next working day after collection was due.

Before you report a missed bin, check your bin was out for 7am. We can check using review footage from bin lorry cameras.

Do not use this form for missed medical waste collection or missed communal waste bins, instead please call Waste Services on 0303 123 1020.

Before completing this form, please check our information on missed bins and bin collections and calendar.