Change of address

If you change address you should notify us so that we can update our customer records.

If you require a replacement National Entitlement Card, we must have your current address to be able to post the item to you.

If you attend a South Lanarkshire secondary school you can call our Customer Service Centre on 0303 123 1015 and ask to update your address.

However if you do not attend a South Lanarkshire school, you must take proof of your new address (an official letter/document addressed to you at your new address) to one of the following locations:

Here the staff will photocopy your proof of new address and forward it to the relevant department so that your record can be updated.

Please note if you change your address, you will not be issued with a new card, we only need this to update your record.