To make sure your repair gets to the right team and to prevent any unnecessary delays in dealing with your request, please make sure you select the correct enquiry type when you get to the ‘Type of enquiry’ page.
- If you are reporting a repair for the first time, please select ‘New repair’. For repairs to New builds that are less than 12 months old, you should also select ‘New repair’
- If you are a new tenant who has moved into a property within the last four weeks, please select ‘Ongoing repair’
- If you have already reported this repair to us or your Housing Officer, you have further information to provide for an ongoing repair or you are looking for an update on an ongoing repair, please select ‘Ongoing repair’.
