Anti-social behaviour

Our mediation service helps people in South Lanarkshire resolve disputes in a calm, fair and confidential way. It can prevent problems from escalating and helps avoid police involvement or costly legal action. The service is free and open to everyone.

What we can help with

We support a wide range of issues, including:

• community and neighbour disputes
• anti-social behaviour
• noise complaints
• parking disagreements
• boundaries or high hedges
• clashes of lifestyle
• family conflict, including young people at risk of homelessness

How mediation works

When we receive a referral, one of our trained mediators will contact each person involved to listen to their concerns. They will explain how mediation works and talk through what you hope to achieve.

You can then take part in:

Joint mediation

Everyone meets together with the mediators to talk through the issues and work towards an agreement.

Shuttle mediation

If you prefer not to meet face to face, the mediators speak to each person separately and pass information between you until a solution is reached.

Mediation helps improve communication, clear up misunderstandings and create realistic agreements that work for everyone. You can watch a short video on our website to see how mediation can help.

Mediation for young people – Time to Talk

Time to Talk is our mediation service for young people who may be at risk of homelessness due to family conflict. We can help to:

• find ways to make home life less stressful
• improve communication and support within the family
• plan a move from home safely and at the right time
• prevent young people leaving home too early
• support a young person to return home if everyone agrees it is safe

We treat everyone equally, do not take sides and do not decide who is right or wrong.

Make a referral

You can complete our online mediation referral form or phone the Mediation Service using the contact details on this page.

Opening hours:
Monday to Thursday: 8.45am to 4.45pm
Friday: 8.45am to 4.15pm
You can leave a message outside these times.

You can also watch our short YouTube film, on Understanding mediation.