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Copyright, disclaimer and privacy

Terms and disclaimer | South Lanarkshire Council

Copyright

The content of this website is the copyright of South Lanarkshire Council. You may make copies for personal use only. You must not copy and distribute it in any way without our prior written consent. The logos and artwork on the website are the copyright of the information providers and use of them is strictly prohibited without prior authorisation. You must acknowledge the copyright owner if any material from our website is re-published in any format.

The Ordnance Survey mapping included on this website is provided by South Lanarkshire Council under licence from the Ordnance Survey to allow us to fulfil our public function in publicising local public services. You should contact Ordnance Survey copyright for advice if you wish to licence Ordnance Survey mapping for your own use.

Disclaimer

Whilst the council has taken all reasonable care in compiling this website and every effort has been made to ensure the accuracy of the content, given the range of sources from which the council gathers information, the council can take no responsibility for any inaccuracies which may occur. Furthermore the council will take no responsibility for any loss or damage whatsoever caused as a result of any inaccuracy within the website.

Within the website there are provided links to other websites as assistance to the user. The council has no responsibility for these linked websites and has no control over their content. The council cannot accept any responsibility for the content should this cause any offence to the user or be deemed to be inappropriate by the user.

Privacy and data protection

This website is managed by South Lanarkshire Council. South Lanarkshire Council is registered as the Data Controller and complies with the terms of the Data Protection Act 1998. The council will only use the personal information provided by you for the purposes for which you provide it. The council will only keep the information provided for no longer than is necessary for those purposes. The council will not share the information with third parties without your explicit consent. There may be occasions when we do share information without consent. For instance when that information may be used to prevent or detect crime - we may be legally obliged to tell other public authorities.

Cookies

Use of cookies by South Lanarkshire Council

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use Google Analytics to analyse the use of our website and help us create a more useful and easy to use site.  Google Analytics uses several small text files called 'cookies' which are saved on your computer, to collect standard internet log information and visitor behaviour.  The data collected is completely anonymous and does not store any personal details.

The information, collected by Google through the use of the cookie (including your IP address), is used to analyse how visitors make use of the website and allows South Lanarkshire Council to gather statistical information such as website activity, visitor numbers, popular pages etc.

If you would like to opt out of being tracked by Google Analytics you can use the Opt out tool.

Virus protection

South Lanarkshire Council will make every effort when compiling and maintaining this website to ensure the content is virus free. By your use of this website you accept use of the website without any warranty, either express or implied, from the council. The council will not accept any responsibility for any loss, damage, defects or failure through your use of this website. The council recommends the user makes use of anti-virus software on their system when accessing any material from this or linked websites.

Council Tax privacy statement

Why we collect information about you

We collect and hold information about you, and those in your household, to administer and collect Council Tax, including assessment of your entitlement to benefits, discounts and/or exemptions. We will comply with the Data Protection Act 1998 and retain your information in accordance with the Act.

We will ask for your contact information and use this to contact you about your Council Tax account..

How we use your information

We will use your information for the administration and collection of Council Tax. We may also use your personal details to help prevent and detect crime and/or when required by law and if necessary share it with other public bodies for those purposes. We will not use your personal details for any other purpose without getting your consent first. You may have been asked to give this additional consent at the time when you originally contacted us, for example in an additional section on an application form.

Sharing your information

We will only share information with other organisations where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act, for example, where sharing is necessary for us to carry out the Council Tax function or if there is a public interest to do so such as the prevention and/or detection of crime (see below). This could include the need to disclose sensitive or confidential information such as medical details to other organisations. We may disclose information when necessary to prevent risk of harm to an individual.

At no time will your information be passed to external organisations for marketing or sales purposes or for any commercial use without first getting your consent.

We participate in anti-fraud data matching exercises carried out by other agencies such as the National Fraud Initiative (operated on behalf of Audit Scotland) and the Housing Benefit Matching Service (conducted on behalf of the Department for Work and Pensions). We have a duty to manage public funds properly. As a result, we will use the information you provide to make sure all amounts we are owed are paid on time (for example, by identifying people who have not paid Council Tax and to help people who are entitled to benefits to claim them).

We may also share your information with debt management organisations engaged by us and the courts in relation to outstanding money owed. We may also share your information for the same purposes with other public organisations, including neighbouring councils that handle public funds, and with the police. We may also share your details with other organisations, including credit reference agencies, to help prevent and detect fraud and to confirm who is resident at an address.

Contractors

Where external contractors are appointed to process information on our behalf, there are contracts which require them to keep personal information safe and prohibits them from doing anything with your personal data other than following our instructions.

Statistics and reports

We may use your information (and the occupier’s if different) for related audit, statistics or management information. Personal details will not be used to identify you (and/or the occupier if different) in any reports or analysis or shared with other parts of the council or anyone else. The Council is the data controller for the purpose of the Data Protection Act 1998. The Council’s Privacy Policy sets out the high level principles we operate to in using people's personal data.

Last updated 27 January, 2017

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