Launch Recite Me assistive technology myaccountMyAccount login image

Complaints handling

Following a Scottish Government review of Social Work complaints, our system changed with effect from 1 April 2017. This brings the complaints largely in line with the handling arrangements in place across the wider public sector along with NHS handling procedures which also changed on 1 April 2017.

For more information and how to make a complaint please go to our 'Have your Say' page.