Emergency Social Work Services
What happens next?
Your call will be taken by a member of the emergency social work team. The duty worker will give you advice and guidance over the phone on how to deal with the problem, or they may:
- recommend that you contact another more appropriate agency (they will provide with the contact details)
- refer the matter on to another team the next working day or
- visit you or the person with the problem
- What if I need to contact social work during the evening, at night, at weekends or during a public holiday?
- What happens next?
- When does the service operate?
- Who are the emergency social work team?
- What sort of problems can the emergency social work team deal with?
- What if I am not happy about the service I receive?