Rent arrears
If you are falling behind with your rent, please get help as soon as you can. Acting early can stop the debt growing and may prevent action being taken against your tenancy. We are here to support you.
What to do first
Tell someone straight away. Whether you rent from us, a private landlord or another social landlord, there is help available. The sooner you speak to us or an adviser, the more options you will have.
If you are a South Lanarkshire Council tenant
If you are finding it hard to pay your rent on time, contact your housing officer at your local housing office. We can work with you to understand what has happened and help you get back on track.
You can also check your rent account at any time through myaccount.
If you rent from a private or other social landlord
Speak to a money adviser or solicitor as soon as possible. They can explain your rights and help you negotiate with your landlord. Do not wait for the problem to get worse.
Independent money and benefits advice
Our Money Matters service offers free, confidential advice on debt and welfare benefits. They can help you look at your situation, check what support you may be entitled to, and talk you through your next steps.
You can visit our Money Matters webpage for further information.
Your rights
There are laws in place to protect tenants and homeowners who fall behind with payments. In many cases, you will have options to make a repayment plan or get financial support.
Money Matters Advice Service
Phoneline opening times: Mon, Tue, Thu, Fri 9am-4pm, Wed 11am-4pm
Phone: 0300 029 0041