Launch Recite Me assistive technology myaccountMyAccount login image

Communal bins at flats

Food waste bins in flats will be emptied by our crews every week.

Some flats use mixed recycling blue bins - this is because of space and/or access restrictions. If you put your blue bin out every two weeks rather than every four weeks you should continue to follow these guidelines.

To report a missed communal bin please call 0303 123 1020.


Accepted: newspapers, magazines, leaflets, phone directories, envelopes (fully intact including glue and windows), brochures, office paper, letters, catalogues, unwanted mail, shredded paper, wrapping paper, paperback books. Hardback books are also accepted but we would always recommend that these are re-used or donated to a charity shop.
NOT accepted: Tissues, napkins, paper towels, nappies, laminated paper, padded envelopes, wet paper, textiles, Pringles tubes. 


Accepted: cereal boxes, brown corrugated packaging, sleeves from ready meals, toilet/kitchen roll tubes, greeting cards, cardboard egg boxes, toothpaste boxes
NOT accepted: Drinks and food cartons, wet card, wet cardboard, takeaway food boxes (for example pizza boxes) if contaminated with food.

Please make sure all material is clean and dry - believe it or not, when it's damp bacteria can start to break it down, generating heat which poses a risk of fire.


Accepted: Tins and cans from food and drink packaging, aerosols for personal use (for example deodorant, hairspray), clean foil trays
NOT accepted: Metal furniture, cutlery, small electrical appliances, electrical cables, batteries, food or drink pouches, paint tins


Accepted: Bottles from food and drink products, shampoo, conditioner, shower gel and soap bottles, cleaning products, beauty products, food and drink pots, tubs and trays.
NOT accepted: Plastic bags and films (shopping bags, bread bags, cling films), bubble wrap, cartridges (ink for example), polystyrene, wrappers such as crisp wrappers or biscuit wrappers, plastic nettings, toothpaste tubes, hard plastics such as CD cases, plastic coat hangers and plant pots, garden furniture, children’s toys.

DO NOT put the following items in your blue recycling bin:

  • plastic bags
  • nappies
  • glass