Customer engagement review

We want to hear from you.

We’re reviewing how we engage with our residents.

This is your chance to get involved and make a difference. Whether you’ve never taken part before or are already an active voice in your community, your views matter.

Why get involved?

Customer engagement truly matters. When residents have their say:

• You influence key decisions on how you can engage with us
• Communication and trust grow stronger between residents and the council
• Everyone stays better informed about changes and opportunities

Even a small contribution can lead to a big change. Your voice can help shape the services that matter most to you.

Have your say

The consultation is open until Friday 18 July 2025.