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How to appeal a decision about your application

We aim to ensure that the decisions we make are correct. If you don't agree with a decision we have made about your housing application then please speak to us about it. If, after speaking to us you are still not satisfied with our decision, you have the right to appeal.

What decisions can you appeal?

You can appeal if you think that:

  • the decision we made not to place you on the housing register is wrong;
  • you have been placed on the wrong list;
  • the assessment of your needs is wrong;
  • you have been unfairly suspended from the housing register;
  • your application has been cancelled unreasonably;
  • the offer of housing made to you is unreasonable;
  • the Medical Adviser's decision is wrong

How to appeal a decision about your housing application

You can submit your appeal in any of the following ways:

  • by email
  • by letter
  • by filling in the form that came with the decision letter you received

Your appeal should be sent to the Housing Services Manager at the address given on your decision letter.

You should tell us:

  • the decision you wish to appeal against
  • why you disagree with the decision made
  • the reasons why you wish the decision to be reviewed
  • any information which supports your appeal.

You must submit your appeal within 10 working days of receiving your decision letter.

The manager will reply to you within 10 working days.

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