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e.g. school holidays, council tax, jobs, housing benefit - Advanced

Learn on Line

Learn on Line can be used on a variety of devices including laptops, PCs and tablets (Android and Apple), but not from mobile phones. However some settings that you may have on your device will block access - you may get a pop-up blocker message. Please email the Training Team if you need help with this.

Logging in for the first time

You will need your 7-digit employee number - if you don’t know your employee number you will find it on your payslip. If this is not available, contact the Training Team.

Your password will be set as you Last name (first letter is a capital letter) to begin with, for example Smith. You will be asked to change this password.

Once you have entered these details click the orange button to login.

Learn on Line log on screen

When you select the Login button you will be taken to the Registration pages where you can change your password to something more memorable.

Your new password must be between 8 and 12 characters long, be a mix of letters and numbers and must contain at least one capital letter. Follow the guidance carefully.

You will also be asked to provide a memorable question and answer to help you if you forget your password in the future.

It is very important that you remember which memorable question you chose and also your answer to the memorable question.

Once you are confident with the log in process there is a quick link on the Employee information homepage.

Employee information homepage

From this page you can use this button to take you to Learn on Line.

If you forget your password

If you have logged in before and have completed the Registration process, but can't remember your password, select the link 'Forgotten your password?' You will be asked for your employee number and last name, then to type in the answer to your memorable question. When you have completed this successfully you will be logged in to Learn on Line.

If you are locked out of your account

If you enter your user name and/or password incorrectly three times you will be automatically locked out of the system and you will be asked to email the Training Team.

Training

Phone: 01698 454020
Email: Training