Trade Modern Apprentice job profile

Service: Property Services
Grade scale: Grade 1 Level 1-3
Reports to: Building Services Officer

Purpose of the job

To provide a comprehensive service supporting the delivery of Property Construction, refurbishment, maintenance and repair of Council properties within South Lanarkshire Council.

Key tasks and responsibilities

Contribute to team working methods as directed to ensure successful delivery of council aims and objectives and customer satisfaction whilst ensuring appropriate preparation while completing and maintaining all appropriate records in relation to work carried out.

Complete the relevant course of work of the Professional Development Awards/Level 2/3 SVQ in appropriate discipline ensuring attendance at college and all associated work is carried out to a satisfactory level.

Observe any direction given to you by your line manager.

Carry out all work and associated duties according to agreed timescales, to agreed performance output targets and to a high quality standard as directed by tradesperson.

Observe and comply with Health and Safety guidelines and code of conduct policies.

Attend all relevant training courses, tool box talks and quarterly reviews as directed.

Accurately complete and submit appropriate documentation as dictated by council policy, legislative and Resource requirements.

Person specification

Safer recruitment checks

As part of our approach to good practice and safer recruitment we carry out a number of pre-employment checks:

• Asylum and Immigration right to work in the UK.
• Reference check: external candidates require 2 references, one of which must be from present or most recent employer; Internal candidates require 1 reference from current line manager.
• Candidate Disclosure Scotland check, where applicable.

Behaviour framework

The council’s behaviour framework is a set of core behaviours that defines how employees approach work to enable the delivery of key tasks for the role. The expected behaviours for this role are:

Efficient

• Punctual and conscientious in your approach to work.
• Use council resources efficiently, avoiding waste and unnecessary expense.
• Identify inefficiency in processes and communicate this to your manager.
• Meet deadlines and targets in your day-to-day work.
• Understand the impact of wasteful behaviours on the environment and you act to minimise this impact.
• Use of information technology to achieve best outcomes.

Flexible

• Willing to learn new tasks and accept new ways of working.
• Willing to be flexible in your approach to work to meet changing service delivery needs, deadlines, and urgent priorities.
• Help team members when they have urgent deadlines and prioritise your work accordingly.
• Understand the need for change and are open to this across your working life.

Performing

• Is polite, professional and friendly to customers and apply customer care standards and attitudes at all times.
• Works safely to maintain the safety of yourself and other raising concerns about unsafe working practices.
• Meets standards of work required in your role in terms of quality and output.
• Uses initiative to solve problems and raise potential issues.
• Acknowledges when mistakes are made and learns from them.
• Seeks feedback on your performance to learn and improve.

Working with others

• Works alongside internal and external colleagues to meet common objectives.
• Has professional relationships with colleagues and is aware of dignity at work standards.
• Actively and respectfully listens to people in order to understand them and their views.
• Contributes appropriately in team and other meetings and discussions.
• Presents words and views clearly in a way that other people find meaningful.
• Respect diversity and promote equality of opportunity when working with colleagues and members of the public.

Leading

• Role models the standards of behaviours expected of a South Lanarkshire Council employee.
• Displays and enables leadership through sharing knowledge and skills, seeking guidance and providing support to your colleagues, team and the wider community.
• Is aware of and adheres to professional codes of practice and the council’s code of conduct and understand how these impact on employment with the council and public perception of council employees.