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Benefits Are Changing Tenant Liaison Team

Our specialist Benefits Are Changing Team can help Council tenants affected by welfare reform changes including Universal Credit (UC) and the under occupancy deduction. Some of these changes are significant and you may be worried about how you are going to manage. The most important thing to do is ask for help. The team can help you to plan, prepare and provide you with the relevant support, including:

  • Support to understand how the changes may affect your household
  • Advice on the best rent payment options to suit your circumstances
  • In certain circumstances apply for a Managed Payment to Landlord for your rent to be paid direct from your UC claim
  • Help claim other benefits
  • Referrals to specialist services like fuel debt and debt advice

Use the link below if you would like a member of the team to contact you or if you wish to arrange an appointment:

Benefits Are Changing Tenant Liaison Team

Phone: 0303 123 1012
Email: Benefits Are Changing Tenant Liaison Team