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Community Payback

Community Payback Order

The Criminal Justice Authority (CJA) has produced an Information Pack on Community Payback Order Requirements which provides focussed key points for each of the requirements.

Community Service/unpaid work

Community Service Orders have been replaced by Community Payback Orders - unpaid work and other activities. The Order can last from 20 - 100 hours (Level 1) or 101 - 300 hours (Level 2). A Level 1 Order is now available to Justice of the Peace Courts for all offences.

A Level 1 Order should be completed within three months and a Level 2 Order within six months, unless otherwise directed by the Sheriff. The Community Payback Order places tighter restrictions on doing unpaid work and other activities. The timescales for offenders being seen, and starting unpaid work has been reduced from 21 to seven days.

Community Payback Orders allow a proportion (30% or a maximum of 30 hours) of the unpaid work hours to be used for therapeutic, groupwork or vocational learning.

There is now a statutory responsibility on councils to consult with 'prescribed persons' such as the Chief Constable, Sheriff Principal, voluntary organisations and community partnerships on the type of unpaid work to be done in the council area.

In South Lanarkshire we provide over 500 unpaid work placements each year. People can do work on environmental improvements or conservation work, supporting local community organisations by painting community halls and churches. We also have an unpaid workshop where we make garden furniture to support local charities. Placements are also provided by charities and voluntary organisations.

Unpaid work also gives some people the opportunity to experience working life for the first time, giving them the confidence to look for work.

Community Payback has also produced an Annual Report.

Requesting support

We undertake a variety of work from small individual one-off pieces to more substantial large scale projects. If you are a community/voluntary group or individual with a project that you think unpaid work could support please complete our Unpaid Work Request Form. To see some of the work undertaken and that has been completed by the Community Payback Unpaid Work Services please watch our DVD.

We may ask you to complete a customer survey to find out what you thought of our service or how we might improve.

Community Payback Unpaid Work Team


Auchentibber, East Avenue, Blantyre, G72 0JB
Phone: 0303 123 1008
Email: Community Payback Unpaid Work Team

Council Tax privacy statement

Why we collect information about you

We collect and hold information about you, and those in your household, to administer and collect Council Tax, including assessment of your entitlement to benefits, discounts and/or exemptions. We will comply with the Data Protection Act 1998 and retain your information in accordance with the Act.

We will ask for your contact information and use this to contact you about your Council Tax account..

How we use your information

We will use your information for the administration and collection of Council Tax. We may also use your personal details to help prevent and detect crime and/or when required by law and if necessary share it with other public bodies for those purposes. We will not use your personal details for any other purpose without getting your consent first. You may have been asked to give this additional consent at the time when you originally contacted us, for example in an additional section on an application form.

Sharing your information

We will only share information with other organisations where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act, for example, where sharing is necessary for us to carry out the Council Tax function or if there is a public interest to do so such as the prevention and/or detection of crime (see below). This could include the need to disclose sensitive or confidential information such as medical details to other organisations. We may disclose information when necessary to prevent risk of harm to an individual.

At no time will your information be passed to external organisations for marketing or sales purposes or for any commercial use without first getting your consent.

We participate in anti-fraud data matching exercises carried out by other agencies such as the National Fraud Initiative (operated on behalf of Audit Scotland) and the Housing Benefit Matching Service (conducted on behalf of the Department for Work and Pensions). We have a duty to manage public funds properly. As a result, we will use the information you provide to make sure all amounts we are owed are paid on time (for example, by identifying people who have not paid Council Tax and to help people who are entitled to benefits to claim them).

We may also share your information with debt management organisations engaged by us and the courts in relation to outstanding money owed. We may also share your information for the same purposes with other public organisations, including neighbouring councils that handle public funds, and with the police. We may also share your details with other organisations, including credit reference agencies, to help prevent and detect fraud and to confirm who is resident at an address.


Where external contractors are appointed to process information on our behalf, there are contracts which require them to keep personal information safe and prohibits them from doing anything with your personal data other than following our instructions.

Statistics and reports

We may use your information (and the occupier’s if different) for related audit, statistics or management information. Personal details will not be used to identify you (and/or the occupier if different) in any reports or analysis or shared with other parts of the council or anyone else. The Council is the data controller for the purpose of the Data Protection Act 1998. The Council’s Privacy Policy sets out the high level principles we operate to in using people's personal data.

Last updated 27 January, 2017