Bulk uplifts

We’re making some improvements to how we collect bulk waste uplifts.

From 29 June, when you book a collection, place your items in your garden or driveway on a hard surface or path, as close to the road as possible.

• Our crew will collect your bulk uplift items from your front garden, back garden, driveway, or a shared area at your block of flats. We will tell you where to leave the items when you make your booking.
• Items should be placed on a hard surface or path, as close to the road as possible.
• If there is no other option but to place the items on grass, they must be placed right next to a path or hard surface so that crews can reach them without having to walk across the grass. 

Only if this isn't possible, place your items at the nearest kerbside collection point. If this applies to your address, we will tell you what to do when you make your booking.

You can book a bulk uplift if you live in South Lanarkshire and need us to collect large household items. This service is only for residents. Businesses, landlords, letting agents and contractors must arrange their own waste collection.

The quickest way to book is online.

Before booking

Please consider whether your items could be donated. The Zero Waste Scotland re-use tool will help you to find your local re-use organisations. 

Charges for uplifts

• a standard uplift costs £41.94 and includes up to 10 items
• larger jobs, such as DIY waste, kitchens or bathrooms, start from £95.40
• we only collect the items you list when booking, so please check your form carefully
• you can pay by debit or credit card at the end of the online booking form
• if you need advice before booking, please call 0303 123 1020 

How to prepare your uplift

Please read our guidance on how to prepare for your bulk uplift before putting it out for collection.

Collection days and delays

• some items must be collected separately, so your uplift may take place over more than one day. We will confirm this when you book.
• if bad weather or vehicle issues delay your collection, we aim to return within 5 working days. Please leave your items out until we arrive.
• you will receive a confirmation email when the crew collect your uplifts advising the status

Items we cannot collect

• car batteries
• power tool batteries
• e-bikes
• e-scooters
• electric wheelchairs
• chemicals
• gas bottles
• helium cannisters
• asbestos
• oil
• tyres
• clinical or hazardous waste
• supermarket trolleys
• concrete foundations
• slabs and lintels
• creosote
• fluorescent tubes
• helium cannisters

Most of these can be taken to our household waste and recycling centres, except car tyres.

How to cancel an uplift or make changes

If you have booked an uplift and no longer need it, please use the cancel uplift option in your email confirmation.  

Cancellations must be made no later than 3.30pm the day before the scheduled collection. 

If you would like to make changes to your bulk uplift, please phone 0303 123 1020. 

Help with bulk collections 

Unfortunately, we are unable to enter homes to assist with bulk collections.

Terms and conditions

• If you authorise us to collect items from within the garden or driveway of your property, we accept no liability for loss or damage to any of your property including your land, buildings, and vehicles
• photos of the uplift will be taken before and after collection 
• email confirmation will be sent to you after collection 
• for further information, see the full terms and conditions 

Arranging a private waste collection

If you choose to use a private company instead of our bulk uplift service, make sure the waste carrier is registered before you hand anything over. This helps protect you and the environment.

Using an unregistered carrier can lead to your waste being dumped or burned illegally, which can result in fines or enforcement action.

You can check a company’s registration on the Scottish Environment Protection Agency website.

Garden waste

Garden waste uplifts cost £41.94 for up to 10 items. You can book online or call us.

Other options

You can donate good‑quality items to local charities or use the Zero Waste Scotland re-use tool below to find an organisation that collects near you.