Comments, compliments and complaints procedure
Getting help to make your complaint
If you feel you can't make a complaint yourself we will accept complaints from someone representing you. We can take complaints from a friend, relative or advocate, if you have given them your consent to complain on your behalf.
The following organisations can provide further advice and support, depending on the nature of your complaint. Information on services available in your area can be found on their website.
Scottish Independent Advocacy Alliance
If you are unsure who to speak to or want some general advice, please email the Corporate complaints team.
- Comments, compliments and complaints procedure
- Getting help to make your complaint
- Making your complaint
- Our standards for handling complaints
- Complaints performance