Consultations

We use a range of simple and flexible methods to gather your views before we make decisions. This helps us understand what matters to you and make better choices for local services. You can take part in different ways, including online, in person, or by phone. Whether you prefer quick surveys or group discussions, you can choose the option that suits you best.

Questionnaires and surveys

We often use questionnaires to collect feedback from a wide range of people.

You can complete these:

• online using your phone, tablet, or computer
• in person with support from staff
• by phone if you prefer to speak to someone

Surveys are a quick way to share your views. They also help us explain proposals clearly so you can give informed feedback.

Interactive voting sessions

At some events, we use a keypad voting system. This lets you respond to questions in real time during a presentation.

These sessions:

• give instant, anonymous results
• encourage discussion and shared ideas
• work well for both small groups and larger events

You can take part and see how others respond straight away.

Focus groups

Focus groups are small, guided discussions where you can explore topics in more detail.

They are useful if you want to:

• share your experiences
• talk through ideas with others
• help shape services that affect you

We sometimes invite specific groups to make sure we hear from people with different experiences.

Get involved

You can take part in consultations in the way that suits you. Your feedback helps us improve services and make decisions that reflect local needs.