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Our online Council Tax services

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The consultation techniques we use

We have a variety of techniques for consultations such as:


Using an online questionnaire builder, which can be undertaken online, by post, telephone, paper copies or face to face. Using a questionnaire or survey allows you to inform and provide information. Online survey’s have proved very popular with many people who can access a computer, phone, or tablet.

iPad kiosks

These are free-standing electronic devices which can be placed in supermarkets, sports centres, libraries, or shopping arcades. A series of questions can be asked which will give a snapshot of opinion on a particular issue.

Option Finder keypad voting system

The OptionFinder system is an add-on to Microsoft PowerPoint, these use the same technology as the TV gameshow, Who wants to be a Millionaire. This allows participants to give their views quickly and anonymously and generates lively debate. Option finder can be used with small groups or at large conferences and seminars and has proved to be very popular.

Focus Groups

Facilitated group discussions to explore issues in depth and seek views to understanding people's opinions.

Related content

  1. Consultations
  2. The consultation techniques we use
  3. Youth Partnership
  4. Lanarkshire Ethnic Minority Action Group

Consultation Unit

Email: Consultation Unit