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Council Tax - changes to your household

If you are changing address, have bought or sold a property or reporting a change to a household, please complete one of the relevant forms below.

You may be asked to upload evidence on your application, help with this is provided below.

Help with uploading evidence

You will be asked to upload evidence on the application form. We can accept jpegs and pdf files but we advise pdfs as the file size is smaller.

Please don’t take photos of your PC screen or phone screen as these can be blurry. If you need to do this you should use the screenshot/print screen function on your PC or phone.

When you take a photo of a document such as a bank statement sometimes the file sizes are too big, especially if you have to upload a lot of different images to your form. This can cause the form to fail and we advise converting jpegs to pdfs. You can do this in the following ways.

On an Android phone

  • select image you want
  • from the menu select print image
  • select Save as pdf
  • choose where to save it
  • save

On an iPhone

  • select the image you want
  • tap the sharing button and select Print
  • at the Printer options screen, use a spreading gesture with your fingers on the image preview to show Save as pdf
  • select Share the converted photo as PDF and choose where to save it  

On a PC

  • right click on the icon of the image
  • select Convert to Adobe pdf
  • click on the Save file icon in the top left hand corner
  • select where to save it
  • name it
  • save

Change of household details - agent, landlord or solicitor  

If you are an agent, landlord or solicitor reporting a change to a household, please complete our change of details form. 

Change of address

If you are an owner or a tenant, you can tell us that you have either moved in, moved out or have moved from one address to another within the council's area. If you haven't moved yet, please wait until you have as plans can change.

Change of household details - resident 

If someone has moved in or out of your property, please complete our change to household form.

Council tenants must also notify their local Housing office of any changes to their household. Further information is available on our Changing your tenancy pages.

Council Tax Evidence

You can also submit any evidence we need for your change of circumstances.

Change of circumstances

If you claim Housing Benefit or Council Tax Reduction, you will need to let us know about your household change, so that we can review your entitlement and make sure you are receiving the correct benefit.

Council Tax Call Centre


Benefits and Revenue Services
PO Box 3591
G73 9ED
Phone: 0303 123 1011