Home Care Service
We are strongly committed to meeting and improving upon our standards and quality of services.
Our services are also governed and inspected by the Care Inspectorate, which regulates all social care and social work services in Scotland.
How we rate our performance?
The most important way to determine whether we are meeting standards, is to ask the people who use the service. We do this in a number of ways including:
- postal surveys
- focus groups
- development events
We also gain valuable feedback regularly, when working with service users and their carers. You can read the results of our Customer Satisfaction Survey 2019