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Our online Council Tax services

(myaccount and some online forms) will be unavailable from 12pm Friday 1 March until Tuesday 5 March due to annual billing

Money Matters Advice Service

Emergency support

If you are facing a crisis or are struggling to manage your money, please contact us as soon as possible using the contact details shown on this page. 

You may be eligible to apply for a Crisis grant from our Scottish Welfare Fund or a Budgeting loan. You may also qualify for financial support for Universal Credit.

We will discuss your options and make sure you are getting all the help you need. We can also provide advice on debt, food banks and emergency energy vouchers.

If you need emergency credit on a pre-payment meter, you should contact your energy supplier directly. Please see our Energy arrears pages for further information on this.

Our Money is not the only problem online resource also provides information on the range of support available regarding finances and wellbeing. 

Money Matters Advice Service

Phoneline opening times: Mon, Tue, Thu, Fri 9am-4pm, Wed 11am-4pm

Phone: 0300 029 0041