Flooding advice and support

If you’re worried about flooding, call your local roads office during office hours. If contacting out of hours, phone 0800 24 20 24.

You can also report a flooding issue via our online form so we can assess and respond.

If you live in a flood‑risk area, sign up to SEPA's free Floodline service for alerts and updates.

Report a problem

You can report flooding quickly using our online form.

We review every report and take action where needed.

Report a flooding issue

What we do

We regularly inspect high risk locations and clear watercourses to help reduce flooding.

After severe flooding, we work with emergency services and can arrange safe places to stay if you need to leave your home.

Who to contact

Different organisations deal with different issues:
•    Flood warnings – SEPA provides alerts and live updates
•    Road damage – we repair roads affected by flooding, landslips or subsidence
•    Drainage and sewers – Scottish Water manages water from roofs and paved areas via their sewer network
•    Property protection – you are responsible for protecting and insuring your property
•    Rivers and burns – report dumped rubbish, as it can make flooding worse

Stay safe during flooding

•    switch off electricity at the fuse box
•    turn off your water supply
•    avoid contact with floodwater where possible
•    keep children and pets away from floodwater
•    wash your hands if you come into contact with it

Sandbags

We do not usually provide sandbags before heavy rain. You can buy them from DIY stores or builders’ merchants.

During a flood, we may provide sandbags where possible. Supplies are limited, especially during widespread flooding.

After flooding:

•    Unused sandbags – store them, reuse the sand, or take them to a recycling centre
•    Used sandbags – wear gloves, as they may be contaminated, and take them to a recycling centre

More help

For wider support and advice, contact Community and Enterprise Resources or visit SEPA and the Scottish Flood Forum websites.