Other performance information
Consultation, Organisational Development and Equality Team (CODE)
Our Consultation, Organisational Development and Equality Team (CODE) helps services understand customer views and improve the way we work.
What the team provides
- support for customer satisfaction surveys
- access to consultation tools such as:
- OptionFinder – keypad voting system
- Ketso – workshop toolkit
- Voxur – video feedback device
- support with focus groups and engagement sessions
- access to the South Lanarkshire People's Panel
- How we report on performance and improvement
- Building Standards
- Consultation, Organisational Development and Equality Team (CODE)
- Good Governance
- Planning performance
- South Lanarkshire Household Survey