Other performance information
Planning performance
The Planning Service is assessed through the national Planning Performance Framework, which looks at:
- speed of decision‑making
- certainty of timescales
- quality of advice, process and information
- good quality development
- project management
- engagement and communication
What you can view
- Annual Planning Performance Reports and Improvement Plans
- planning application performance statistics on the Scottish Government website
- details of our Customer Service Excellence accreditation
Planning Services