Contacting Social Work Services
The Social Work Reception Team provides the first point of contact for all new social work enquiries in South Lanarkshire where there is no current involvement from a social worker.
We will work with you to identify the help or assistance you may need and deal with any concerns you may have. Similarly, you can contact the service for general advice about social work services using our online social work enquiry form.
Where possible, the Social Work Reception Team will be able to deal or resolve the issues that are presented by you. However, If your needs are more complex or you require longer term support we shall make a referral to our specialist social work teams. These may include services for Children and Families, Adults and Older People, Physical Disability or Substance Misuse issues.
The service is provided free of charge.
You can contact us about:
- concerns about an adult
- concerns about a child
- someone who needs help to look after themselves in their home due to a disability, illness, mental health, dependency issues etc
- someone who is caring for a person and may be needing support in order to continue doing this
- someone who may need help with substance misuse or addiction issues
- yourself - you may want advice about services or you may require support and assistance
The Social Work Reception Team can be contacted during office hours:
Monday - Thursday 8.45am - 4.45pm Friday 8.45am - 4.15pm
Email: Social Work Reception Team
Write to us at the local social work offices
Alternatively, if your enquiry is non-urgent, you can complete an online form or make a referral for a specific service using the links below:
If you need to contact us outwith opening hours for urgent enquiries only, please contact the Emergency Social Work Service.
Social work enquiries
For calls during office hoursPhone: 0303 123 1008
Social work emergency service
For emergencies outwith office hoursPhone: 0303 123 1008
Email: Social work emergency service