Council Tax - other account enquiries

Check your Council Tax online

You can check your Council tax account online by registering for Myaccount. You need:

• your Council Tax account number
• an email address

Once registered you can view:

• your balance
• your payments
• any adjustments applied to your account (such as discount, exemption or Council Tax reduction)
• your most recent Council Tax bill

Tell us about changes or apply for help

Use our online forms to make sure your request goes to the right team.

You can:

• register for Council Tax
• tell us about a change of address or a change to your household 
• apply for Council Tax discount or exemption
• apply for Council Tax Reduction if you are on a low income
• upload evidence for an ongoing application
• set up or change a Direct Debit

Appeal your bill or property banding

If you think your bill or property is wrong, visit our disputes and appeals pages. These explain what you can appeal and how to do it.

Problems paying or ways to pay

If you are struggling to pay or have received  an arrears letter, our Problems paying Council Tax page can help.

For information on ways to pay, see our How to pay page.

All other Council Tax account enquiries 

If you cannot find a form that matches your query, you can contact us using our general enquiry form.

You can use this for:

• a bill or payment query
• a statement of account
• a name change or correction
• missing payment
• a refund query

Please include as much detail as you can, such as dates, addresses and names. This will help us deal with your enquiry faster.