Customer involvement

This page explains how the South Lanarkshire Tenant Development Support Project can help tenants and residents get advice, build skills, and take part in shaping housing services.

What the project does

The tenant development support project offers free, independent help to tenants and other people who use our housing services. The support is impartial, which means advice is given in your best interests.

The project can help with:

• housing and related issues
• understanding your rights and options as a tenant
• getting involved in tenant groups or local forums
• building confidence and skills to take part in meetings or consultations

How the project works

Tenants Information Service manages the project, and we fund it. The project agrees a clear work plan with us and with tenants, future tenants, and people experiencing homelessness.

This work plan is shaped by what tenants say they need. A project scrutiny group, made up of representatives from across South Lanarkshire, monitors progress to make sure the project delivers what it promises.

Why this support matters

The project helps tenants have a stronger voice in housing services. It supports people to speak up, work together, and influence decisions that affect their homes and communities.

Get in touch

If you want advice, support, or more information about the project, you can contact the tenant development support project using the details provided. They will be happy to explain how they can help.