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Public performance reports


The Council Plan Connect, outlines our outcomes for 2022-27. Connect Outcomes should not be seen in isolation, they interact with each other and as we achieve success in one, we move closer to success in others. In delivering our vision to ‘improve the lives and prospects of everyone in South Lanarkshire’ our outcomes show how our work links with our partners including our Community Planning Partners. 

For daily updates, stories and what’s going on in your area, visit our information and news website South Lanarkshire View.

Each year we produce Annual Performance Spotlights which summarise how we have performed in achieving our Connect Outcomes. To complement these we have created a suite of individual Public Performance Reports which focus on key areas of council business. This report outlines the performance in relation to our assets and how this links to the outcomes of many of our objectives and services, including properties, schools, housing, Information Technology, vehicles.

Note: Some 2020-21 performance and results were impacted by the Covid 19 pandemic.

The council has many assets, not only its operational offices and buildings, but also housing, land, roads, vehicles, infrastructure (for example, roads) and equipment (for example, computers). We recognise that delivering quality services, meeting our objectives and providing best value relies on the good management of our assets. This includes:

  • A property portfolio which is suitable for our needs in terms of scale, condition, location, suitability and corporate image. Property should also well maintained, energy efficient, used to its full potential and its performance regularly examined to ensure we are achieving value for money; 
  • Good quality energy efficient housing which is well managed and well maintained and meets the needs of our tenants and the Scottish Housing Quality Standard (SHQS).  
  • A well-maintained roads network which meets the needs of our communities and promotes economic growth and the preservation of rural communities. For more information see our Roads and lighting report.
  • Good management of our fleet of vehicles to ensure services are well supported and the use of vehicles is cost effective and sustainable
  • Efficient and effective Information Technology systems to support service delivery and ensure we are achieving value for money 

The council produces a Corporate Asset Management Plan covering all asset categories; namely housing, fleet, roads and ICT. For more information see our Corporate Asset Management pages on the council's website.

The Council continues to deliver a Property Investment Programme, investing £29.2m in properties in 2021-22, of which £10.7m, was spent on delivery of the education programme.

We continue to work in partnership with local disability groups and other public organisations to design buildings in a way which makes them suitable for everyone to use. Assets will be suitable for both current and future service delivery in terms of design, location, accessibility and security.

Assessment score

% of operational buildings that are suitable for their current use

What this means This indicator reflects on the extent to which buildings are suitable for their use and the delivery of services. The measurement of suitability requires that properties meet any statutory requirements (including health and safety requirements) as well as the operational requirements of the service.
Why this matters This indicator allows us to measures the suitability of our properties for both legislative and operational requirements.
Our performance and how we compare Comparator 2019-20 2020-21 2021-22 Are we improving?
SLC 96.8% 96.4% 94.7% No
Scotland 82.5% 82.3% 85.3%
How we have performed in improving this blic service

Continued implementation of the Council's asset management strategy and plans has resulted in a clear focus in optimising Council buildings to ensure they are suitable.

The table indicates 94.7% of properties support delivery of services in terms of suitability, a slight reduction from 96.4% in 2021 and reflects the changing nature of the Council's service requirements.

To see how we compare against other councils, the data is available on the public performance reporting tool mylocalcouncil.

 % of internal floor area of operational buildings in satisfactory condition

What this means It is important both to staff and service users that properties are maintained in a reasonable condition and that they are suitable for the service provided in accordance with guidance drawn up by the Federation of Property Societies. This indicator measures the percentage of gross internal floor area (m2) of operational buildings for example, the total internal floor surface area within the external walls. It includes space in cupboards, toilets and cloakrooms etc.
Why this matters This indicator allows us to measure that our operational buildings are in a satisfactory condition and fit for purpose for the services being provided.
Our performance and how we compare Comparator 2019-20 2020-21 2021-22 Are we improving?
SLC 87.5% 87.8% 88.1% Yes
Scotland 88.6% 89.2% 90.1%
How we have performed in improving this public service

Despite the current financial climate and reduced funding to Scottish Local Authorities, the figures show that, through programmes of Prioritised Capital Investment and Planned Preventative Maintenance, performance remains positive for the majority of categories of property.  The restrictions placed on capital investment during the current capital programme will provide challenges to sustained performance and we will continue to challenge the requirement for our assets, retaining only those that support our strategic objectives, in order to establish a core estate.

To see how we compare against other councils, the data is available on the public performance reporting tool mylocalcouncil.

These properties are held by the Council to support objectives such as Economic Development, Physical and Neighbourhood Regeneration as well as to provide revenue income. The Council has a tenanted, non-residential, lease portfolio which consists of 711 properties, with a gross rental income of  £4,972,222 as at 31 March 2022.

Management of tenanted, non-residential, portfolio

What this means It is important that the portfolio of properties leased out to local businesses is managed effectively to ensure that the economic and social objectives of the council are achieved as well as revenue income generated. This indicator measures the percentage of time when properties have been empty.
Why this matters This indicator allows us to ensure that our properties for lease are managed effectively, providing suitable properties to local businesses as well as generating income for the council.
Our performance and how we compare Comparator 2019-20 2020-21 2021-22 Are we improving?
% of lease portfolio properties that are void 7.1% 8.6% 10.9% No
% debt of invoiced income (Target 5%) 10.04% 7.7% 10.9% No
How we have performed in improving this public service

Voids were an issue in business centres and industrial units, however these have staged a recovery since the 2021/22 year end.

The increased debt is primarily due to the post covid decrease in shopping centre ground rents and the increasing company failures especially related to the retail sector and the end of covid support.

Continued focus on void and debt reduction remains the priority.

  • Investment in the housing stock continued with approximately £23m invested in 2021-22 on refurbishment work. Currently 72.25% of the housing stock meets the SHQS and further 14.73% are exempt on the grounds of work refusals by tenants, residents or other permitted abeyances. 
  • The final submission for Energy Efficiency Standard for Social Housing (EESSH) confirmed that 98.64% of the stock complied with the EESSH standard. The EESSH2 milestone is for all social housing to meet, or can be treated as meeting, EPC band B, or be as energy efficient as practically possible by the end of December 2032. The baseline calculated in April 2021 confirmed that 4.82% of the stock complied with EESSH2. In April 2022 6.48% of the stock complied with EESSH2, which was 0.52% less than the anticipated target. 

Further information on the performance in respect of Housing assets is available in the Public Performance Report for Housing and Homelessness

Fleet Services manage and maintain the council's fleet of over 1,800 vehicles and items of plant and machinery. The vehicle fleet includes those used for refuse collection, roads maintenance, street sweeping and passenger transport.

% council vehicles presented externally for an MOT, without additional work being required - Target 95%
What this means The MOT test is an annual test of vehicle safety, roadworthiness, and exhaust emissions and is required in Great Britain for most vehicles over three years old. The council ensures that all of its vehicle fleet receives an MOT, with the majority of vehicles checked by the council’s trained and licensed MOT inspectors and the remainder sent to external inspectors. The figure below shows the pass rate for all MOTs carried out externally and includes only those which passed first time.
Why this matters A high MOT rate means that the council’s fleet of vehicles is being maintained to a high level throughout the year. Passing the MOT first time is cost effective as it means that a second MOT does not require to be paid for.
Our performance and how we compare Comparator 2019-20 2020-21 2021-22 Are we improving?
SLC 96% 96% 95% No
Scotland N/A N/A N/A
How we have performed in improving this public service In 2021-22, 95% of the vehicles presented externally for an MOT passed without any additional work being required. The target of 95% was achieved. Fleet will continue to refine internal processes and seek to improve further on this measure in 2022-23.

We continue to invest in the operational roads network in South Lanarkshire. Further information on the performance in respect of Roads infrastructure is available in the the Public Performance report for Roads and Lighting.

How much of our road network is in need of repair? - Target - <30.3%

What this means This indicator shows the percentage of the road network that should be considered for maintenance treatment, based on information from the Society of Chief Officers of Transportation in Scotland (SCOTS) Scottish Road Maintenance Condition Survey. Roads within South Lanarkshire Council are surveyed by a machine, which collects various characteristics of the road condition. ‘Considered for maintenance treatment’ means that there is likely to be some defect in the condition of the road.
Why this matters Councils spend a significant amount of money on road maintenance. This indicator looks at the quality of South Lanarkshire Council's roads and supplements the data in the Roads and Lighting report on the cost of road maintenance.
Our performance and how we compare Comparator 2019-20 2020-21 2021-22 Are we improving?
SLC 30.3% 30.6% 29.7% Yes
Scotland 35.0% 35.5% 34.2%
How we have performed in improving this public service

The Road Condition Index (RCI) results from the SCOTS (Society of Chief Officers of Transportation in Scotland) survey for the period covering 2019 to 2021 (published in January 2022) indicate that 29.7% of our road network should be considered for treatment, compared to our previous figure of 30.6%. This is a further improvement, and our RCI figure for the network condition is 4.5% better than the Scottish average (34.2%). This places South Lanarkshire in 10th position for the 32 local roads authorities.

To see how we compare against other councils, the data is available on the public performance reporting tool mylocalcouncil.

  • Managed and maintained the council’s fleet of 1,881 vehicles and items of plant machinery

Resource Plans are prepared each year by all council Resources to outline the key developments they intend to take forward in the year. Performance and actions relating to Assets can be found in the following Resource Plans:

Twice a year, performance reports are presented to council committees on progress against the Resource Plans. In addition, reports detailing progress against the Council Plan Connect Outcomes are prepared. See  Quarter 2 and Quarter 4 performance reports for further information.

More information on our objectives can be found in the Council Plan Connect and also the Annual Performance Spotlights.

Local Government Benchmarking Framework (LGBF) allows councils to work together, to use performance information in a way which will help understand variations, share knowledge, expertise and good practice, with a view to making improvements. At the core of the framework is an agreed suite of performance indicators. We report the results for these indicators, over time, on the website. Additionally, you can compare our LGBF results with other councils' using the mylocalcouncil tool. Not all local authorities are alike and so family groups of eight ‘similar’ councils have been set up for comparison purposes. Workshops take place throughout the year to discuss the indicators and results – South Lanarkshire Council is actively involved in these discussions.

The information contained within this report reflects the position based on the data available at the time of publication (March 2023)