Public performance reports

Street cleaning and grounds maintenance

The Council Plan Connect, outlines our objectives for 2017-22. Connect Priorities should not be seen in isolation, they interact with each other and as we achieve success in one, we move closer to success in others. In delivering our vision to ‘improve the quality of life of everyone in South Lanarkshire’ our priorities show how our work links with our partners including our Community Planning Partners. 

For daily updates, stories and what’s going on in your area, visit our information and news website South Lanarkshire View

Each year we produce Annual Performance Spotlights which summarise how we have performed in achieving our Connect Priorities. To complement these we have created a suite of individual Public Performance Reports which focus on key areas of council business. This report outlines the performance in relation to our street cleaning and grounds maintenance service and how this links to our objective to work with communities and partners to promote high quality, thriving and sustainable communities.

South Lanarkshire Council aims to ensure that the environment is kept to a high standard for the benefit of the residents of, and visitors to, the South Lanarkshire area. One way in which we look after the wider environment is through our street cleaning service and grounds maintenance service and through the maintenance of our parks, play areas and cemeteries.

Note: Some 2020-21 performance and results were impacted by the Covid 19 pandemic.

Follow the link to learn about the full list of services covered by Street care and cleaning.

How clean are our streets? – Target 95.5%

What this means This indicator provides a measure of the standard of street cleanliness in South Lanarkshire and is based on 2 council inspections and an independent inspection of a sample of streets and other relevant land for which the council is responsible. It measures the percentage of streets achieving the Keep Scotland Beautiful (KSB) Standard A and B, that is no litter or predominately free of litter and refuse. It therefore provides a good measure of the percentage of streets considered ‘acceptably clean’.
Why this matters This indicator is a good measure of whether we are achieving our aim of making our towns, neighbourhoods and the whole of South Lanarkshire a cleaner, safer place to live, work and visit.
Our performance and how we compare Comparator 2018-19 2019-20 2020-21 Are we improving?
SLC 94.9% 94.8% 94.1% No
Scotland 92.8% 92.3% 90.1%
How we have performed in improving this public service

South Lanarkshire Council continues to score higher for its street cleansing service than the Scottish average, with 94.1% of streets surveyed found to be of an acceptable standard. Although the figure has declined slightly in 2020-21 when compared with the previous year, the cleanliness score of 94.1% places us 11th out of the 31 participating local authorities (down from 10th in 2019-20)

Satisfaction with street cleaning: The Scottish Household survey showed that in 2019-20, 64.3% of South Lanarkshire residents were satisfied with the council’s street cleaning service. This is higher than the Scottish average (62.6%) but a 2.7% decline on the previous year. The data for 2020-21 is not yet available.

How good is our grounds maintenance service? – Target 72 

What this means The Land Audit Management System (LAMS) is used across the UK to monitor grounds maintenance. It requires local authorities to undertake inspections over a given monitoring period. The surveyor is checking on the quality of the grounds work and if there is evidence of litter, dog fouling, graffiti, vandalism and overflowing litter bins in the areas. A LAMS score is then provided, establishing an overall picture of the standard of maintenance and quality of the local authority’s environment.
Why this matters This indicator is a good measure of whether we are achieving our aim of making our towns, neighbourhoods and the whole of South Lanarkshire a cleaner, safer place to live, work and visit.
Our performance and how we compare Comparator 2018-19 2019-20 2020-21 Are we improving?
SLC 72 72 72 Stayed the same
Scotland N/A N/A N/A
How we have performed in improving this public service

Due to Covid-19 restrictions only 3 surveys were carried out during 2020-21, however the council achieved a LAMS score of 72, which is the same as the previous year and the annual target.

 

Follow these links for further information on local parks, Countryside rangers, Getting outdoors.

Satisfaction with local parks and open spaces: In 2019-20, 77.1% of South Lanarkshire residents were satisfied with local parks and open spaces. This is below the Scottish average (83.5%) and a decline on the previous year (80.4%). The data for 2020-21 is not yet available.

We will take forward the following key area of improvement:

  • Progress the development of a formal Litter Strategy that identifies a range of options and timescales to promote the new Code of Practice on Litter and Refuse, with particular emphasis on prevention

Resource Plans are prepared each year by all Resources to outline the key developments they intend to take forward in the year. Performance and actions relating to the street cleaning service and grounds maintenance service can be found in the Community and Enterprise Resource Plan.

Twice a year, performance reports are presented to council committees on progress against the Resource Plans. In addition, reports detailing progress against the Council Plan Connect Priorities are prepared. See Quarter 2 and Quarter 4 performance reports for further information.

More information on our objectives can be found in the Council Plan Connect and also the Annual Performance Spotlights.

Local Government Benchmarking Framework  (LGBF) allows councils to work together, to use performance information in a way which will help understand variations, share knowledge, expertise and good practice, with a view to making improvements. At the core of the framework is an agreed suite of performance indicators. We report the results for these indicators, over time, on the website. Additionally, you can compare our LGBF results with other councils' using the mylocalcouncil tool. Not all local authorities are alike and so family groups of eight ‘similar’ councils have been set up for comparison purposes. Workshops take place throughout the year to discuss the indicators and results – South Lanarkshire Council is actively involved in these discussions

The information contained within this report reflects the position based on the data available at the time of publication (January 2022)