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Public Performance Reports

Roads and lighting

The Council Plan Connect, outlines our objectives for 2012-17.  Connect ambitions and objectives should not be seen in isolation, they interact with each other and as we achieve success in one, we move closer to success in others.  In delivering our vision to ‘improve the quality of life of everyone in South Lanarkshire’ our ambitions show how our work links with our partners including our Community Planning Partners. 

Each year we produce an Annual Performance Report which details how we have performed in achieving our Connect objectives. To complement the Annual Performance Report we have created a suite of individual Public Performance Reports.  This report outlines the performance in relation to our roads and lighting services and how this links to the outcomes of our ambition to ‘Promote recovery and sustainable economic growth'.

Roads and lighting

A high quality and well maintained road network matters to everyone in South Lanarkshire.  Businesses use it to deliver goods and services; workers use it to get to and from their place of work; families use it during their everyday lives; and some use it to access leisure opportunities.  The road network is therefore critical to our economic success and to the well-being of our communities.  Good public transport helps reduce the number of cars on the roads and allows everyone, whether they own a car or not, to access the services and opportunities they need.  In response to the feedback received from residents through numerous surveys, and in recognition of the condition of the road network, the council has placed a high priority on improving roads and footways.  You can access the council’s Local Transport Strategy which sets out the council’s policies and actions in relation to roads and transportation in South Lanarkshire over the period, 2013–2023. 

Quality of the road network

For further information on the services available relating to the road network, follow the link to our webpage Transport and streets.

Road network - Percentage of all roads that should be considered for maintenance treatment – Target 33.8%

What this means This indicator shows the percentage of the road network that should be considered for maintenance treatment, based on information from the Society of Chief Officers of Transportation in Scotland (SCOTS) Scottish Road Maintenance Condition Survey.  Roads within South Lanarkshire Council are surveyed by a machine, which collects various characteristics of the road condition.  ‘Considered for maintenance treatment’ means that there is likely to be some defect in the condition of the road.
Why this matters Councils spend a significant amount of money on road maintenance.  This is an indicator that looks at the quality of South Lanarkshire Council’s roads and supplements the data in this report on cost of road maintenance.
Our performance and how we compare Comparator 2013-14 2014-15 2015-16 Are we improving?
SLC 35.9% 33.8% 33.5% Yes
Scotland 36.7% 37.0% 36.7%
How we have performed in improving this public service The condition of our road network is steadily improving, evidenced by the year on year reducing percentage of the network requiring maintenance.  In 2015-16, the SCOTS survey results showed that the percentage of the road network requiring treatment was better than our target and better than the Scottish average, indicating good performance in this area

The SCOTS survey also identifies the 'classification' of roads to be considered for maintenance:

  • 'A' roads are major roads which deliver the basic road links to certain areas of communities
  • 'B' roads are roads which serve a local purpose and connect to strategic routes
  • 'C' roads are mainly rural inter-connecting roads
  • 'U' unclassified roads are minor public roads

   A summary of performance in each classification is shown below. 

Road network - Percentage of roads that should be considered for maintenance treatment
What this means  As investment in roads continues, the condition of roads will improve and there should be less maintenance treatment/works required.   
Why this matters Councils spend a significant amount of money on road maintenance.  This is an indicator that looks at the quality of South Lanarkshire Council’s roads and supplements the data on cost of road maintenance.
 'A' Roads  Comparator 2013-14  2014-15  2015-16 Are we improving?
SLC
(Target 20.9%)
22.7% 20.9% 22.2% No
 Scotland 28.7% 29.0% 29.0%
 'B' Roads  SLC
(Target 22.7%)
25.0% 22.7% 23.7% No
Scotland 35.2% 36.1% 34.8%
'C' Roads SLC
(Target 38.9%)
40.0% 38.9% 36.8% Yes
Scotland 36.6% 37.3% 34.7%
 'U' Roads   SLC
(Target 37.0%)
39.5% 37.0% 36.8% Yes
 Scotland 39.4% 39.3% 40.1%
How we have performed in improving this public service Performance relating to the roads maintenance indicators is generally better than the Scottish average for all categories of roads.  The exception to this is the 'C' class roads, where our performance is below the Scottish average - although it should be noted that the condition of these roads are improving, with the proportion of 'C' class roads needing to be considered for maintenance treatment having declined over the last two years.

 

Percentage of road network resurfaced - Target 5.6%

What this means Works are regularly undertaken to resurface certain roads, improve the condition of the road network and extend the working life of the carriageway. This indicator details the proportion of the council's roads network that has been improved in this way.
Why this matters The council has a statutory duty to manage and maintain the road network so as to allow the safe and prompt movement of traffic.  This indicator shows the extent of the council’s maintenance activities in any one year.
Our performance and how we compare Comparator 2013-14 2014-15  2015-16 Are we improving?
SLC 6.3% 7.0% 6.2% No
Scotland N/A N/A N/A
How we have performed in improving this public service The proportion of the road network where repair works were undertaken during the year (through resurfacing by overlaying or inlaying material) amounted to 6.2%.  This is above our target for the year, but is a slight decrease on last year.

 

Cost of road maintenance (expenditure) per kilometre of road – No target set

What this means This indicator tells us how much councils spend on maintaining roads, per kilometre.  
Why this matters The council spends a significant amount of money on road maintenance.  The condition of roads can be affected by many factors, including traffic flows/usage and weather patterns.  Like for like comparisons with other councils can offer useful insights in terms of good practice and efficiencies.
Our performance and how we compare Comparator 2013-14 2014-15 2015-16 Are we improving?
SLC £13,530 £13,052 £13,936 Yes
Scotland £11,092 £10,307 £10,791
How we have performed in improving this public service The maintenance spend per kilometre of road has increased compared to the previous year and is higher than the Scottish average.  This should be considered in the context of a large urban area with high volumes of buses and heavy goods vehicles. 

Traffic Lights and Street Lights

Percentage of traffic light repairs completed within 48 hours – Target 95% 

What this means This indicator captures the full range of activity for traffic lights, from notifications of the fault to completion of the repair.
Why this matters It is imperative that the council’s 206 traffic signal controlled junctions and pedestrian crossings are properly maintained, as defective installations can increase the likelihood of accidents to road users as well as cause delays.  This indicator shows the efficiency of South Lanarkshire Council’s traffic light repair service.
Our performance and how we compare Comparator 2013-14 2014-15 2015-16 Are we improving?
SLC 98.0% 99.1% 98.8% No
Scotland N/A N/A N/A
How we have performed in improving this public service 98.8% of traffic light repairs were completed within 48 hours – this exceeded our target and is only a slightly lower percentage than the previous year. 

 

Number of lighting columns improved/renewed - Target 1,800

What this means The council is responsible for almost 65,000 lighting columns (including street lighting and sign lights) and luminaires, many of which have reached the end of their useful lives and are in poor condition.    We are working towards renewing all potentially defective items.
Why this matters Improved lighting performance can contribute to fewer road traffic accidents, a reduction in crime and fear of crime, and increased community pride.
Our performance and how we compare Comparator 2013-14 2014-15 2015-16 Are we improving?
SLC 502 502 2,588 Yes
Scotland N/A N/A N/A
How we have performed in improving this public service We renewed or improved 2,588 lighting columns in 2015-16.  The period 2016-2020 will see significant additional investment in the replacement of our lighting units.

 

Road Safety

Number of people killed or seriously injured on roads – The council’s overall aim is to contribute to the following national casualty reduction targets by 2020:
• for all age groups, a 40% reduction in fatal casualties and a 55% reduction in serious casualties (compared to the period 2004-2008); and
• for children, a 50% reduction in fatalities and 65% reduction in serious casualties compared to the same period.
 

What this means This indicator reports on the number of people killed or seriously injured on the South Lanarkshire road network.
Why this matters A key objective for the council is to proactively reduce casualties on the South Lanarkshire road network.  We have attempted to achieve this in a number of ways; through specific engineering measures at schools; through speed limiting initiatives; and by incorporating enhanced road markings, road studs, upgraded warning signage, anti skid surfacing and visibility improvements.
Our performance and how we compare Comparator 2013 2014 2015 Are we improving?
SLC 76 96 75 Yes
Scotland N/A N/A N/A
How we have performed in improving this public service During 2015, the number of people killed or seriously injured reduced from 96 in the previous year to 75, including five fatal casualties (with no fatal child casualties).  While these figures show that the long term trend in the number of serious and fatal casualties is still generally downward, and that the targets within South Lanarkshire are still achievable, they are also a reminder that a focus on road safety initiatives is a necessity if the council is to maintain its contribution to reducing road casualties on the roads of South Lanarkshire and make roads safer for all users.  The council will therefore continue to focus on accident reduction projects during 2016-17.

For further information on our road safety services, follow the links to our web pages:Road safety services, Pre-school road safety, and  Primary school road safety play

Flood Risk Management

Evidence suggests that flooding incidents have increased in Scotland, particularly over the past few decades, and this is the case in South Lanarkshire.  The increased frequency and intensity of flooding is likely to continue in South Lanarkshire because of changes in local weather patterns associated with climatic change.  This can potentially cause further damage to South Lanarkshire’s economy and society, disruption to transport links and the public water supply, and increased vulnerability to personal and commercial property. 

The Flood Risk Management (Scotland) Act 2009 introduced new duties for councils in relation to assessing and managing flood risk.  South Lanarkshire Council has discretionary powers to promote flood protection schemes and a duty to assess water bodies.

Flooding occurrences reported in South Lanarkshire between 2007 and 2015

 

Category 1  - Choked gully

Category 2 - Minor flooding Category 3 - Property flooding Category 4 - River flooding Total
  2007   229 234 48 1 512
2008 438 555 175 1 1,169
2009 296 270 60 1 627
2010 192 127 26 0 345
2011 290 413 118 1 822
2012 387 317 144 0 848
2013 334 192 59 2 587
2014 312 165 58 1 536
2015 379 222 57 0 658
In the nine years between 2007 and 2015, there have been 6,104 recorded flooding incidents in South Lanarkshire. The majority of these incidents were relatively minor category 1 or 2 occurrences.  However, 12.5% of incidents resulted in flooding of residential and/or commercial property.  The high level of reported flooding occurrences in 2008 was related to severe weather in that year.

The council has established ‘Response to Flooding’ procedures which set out the level of action required at various priority locations to manage the risk of flooding and the scenarios which could trigger these actions.  These procedures are activated by the council’s senior management in response to local weather conditions.  From 1 April 2015, the thresholds for activating the Response to Flooding procedure were amended due to improvements in our flooding infrastructure and remote monitoring capabilities. The activation of the procedure is still dependent upon forecast weather conditions, however the level of action required at many sites has reduced due to these improvements.

Activation of the 'Response to Flooding' procedure within South Lanarkshire between 2008-2015

  2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Total 89 115 97 130 113 48 69 68 47 58 81

 

Customer Satisfaction

Percentage of residents satisfied with the maintenance of roads and pavements - (South Lanarkshire Household Survey) – No target set
What this means As part of the South Lanarkshire Household Survey (last carried out in 2014), South Lanarkshire residents were asked their opinion on the standard of maintenance of roads and pavements.
Why this matters This indicator allows us to gauge whether residents are satisfied with the standard of maintenance of roads and pavements within South Lanarkshire.
 Our performance and how we compare  Comparator  2010 2014   Are we improving?
 SLC  18.6% 29.0%   Yes
 Scotland  N/A N/A 
How we have performed in improving this public service Whilst the improved satisfaction rating of 29% for road/pavement maintenance between 2010 and 2014 was welcome, it is still relatively low.  The council’s Roads Investment Plan has led to significant improvement to the condition of main roads, but it is only now beginning to tackle minor and residential roads in a substantive way.  With so much carriageway resurfacing still to be tackled, it is no surprise that satisfaction levels were not high in this area.  However, satisfaction should increase in future years as a result of the continued implementation of our Roads Investment Plan.

 

Percentage of residents satisfied with provision and maintenance of street lighting - (South Lanarkshire Household Survey) - No target set
What this means As part of the South Lanarkshire Household Survey (last carried out in 2014), South Lanarkshire residents were asked their opinion on the provision and maintenance of street lighting.
Why this matters This indicator allows us to gauge whether residents are satisfied with the provision and maintenance of street lighting within South Lanarkshire.
Our performance and how we compare Comparator 2010 2014 Are we improving?
SLC 85.9% 83.0% No
Scotland N/A N/A
How we have performed in improving this public service Whilst there has been a small decrease in resident satisfaction with the provision and maintenance of street lighting between 2010 and 2014, the overall satisfaction level remains high.

Areas for improvement and action

We will take forward the following key areas for improvement:

  • continue to improve the condition of our road network through implementation of our Roads Investment Programme which extends to the period 2019, and in 2016-17 alone, will complete road improvement work on 178 carriageway and 55 footway schemes

Further information

Roads in winter
• Are you ready for winter?
• Gritted roads
• South Lanarkshire Household Survey results 2014

Resource Plans are prepared each year by all council Resources to outline the key developments they intend to take forward in the year.  Performance and actions relating to roads and lighting can be found in the Community and Enterprise Resource Plan

Twice a year, performance reports are presented to council committees on progress against the Resource Plans. In addition, reports detailing progress against the Council Plan Connect objectives are prepared – see Quarter 2 and Quarter 4 performance reports.

More information on Council objectives can be found in the Council Plan Connect and also the Annual Performance Report.

The information contained within this report reflects the position based on the data available at the time of publication (March 2017).