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Homelessness

Homelessness Section 11 notice

If you are a landlord or creditor, you must notify us when you take action that could lead to someone losing their home. This is a legal duty under the Homelessness etc. (Scotland) Act 2003.

Telling us early helps us support people at risk of homelessness and work to prevent it.

Who needs to notify us

Landlords

If you are a private landlord or a registered social landlord, you must contact us when you start legal action to recover possession of a property.

Creditors

If you are a creditor, you must notify us if you take any of the following steps:

  • serve a calling-up notice to recover a secured debt
  • serve a notice of default
  • apply to the court for a warrant to take action after default
  • start court action to repossess a property

How to notify us

You can notify us by completing the relevant online form:

Submitting a notice ensures we are aware of households at risk and can offer advice and support as early as possible.

Why this matters

By contacting us at the right time, you help us:

  • reach people before they lose their home
  • offer advice or support to prevent homelessness
  • reduce the impact of eviction or repossession