Homelessness

We aim to complete all checks and send you a decision letter within 28 days of your application. This letter will explain the outcome and what happens next.

If you are not assessed as homeless

If we find that you are not homeless or not at risk, we will still support you. We will:

• give you advice about your housing options
• help you find ways to stay in your current home or move elsewhere

If you are assessed as intentionally homeless

If we decide you are intentionally homeless, we will still:

• offer advice and practical support
• help you look for housing in other sectors, such as private renting

If you are assessed as homeless and unintentionally homeless

If we find that you:

• are homeless, and
• did not become homeless by choice

We will:

• place your application on the Urgent Homeless List
• offer you permanent, secure accommodation

You can find more details about housing offers on our website under Where will I be housed?

Help improve our service

If you have been affected by homelessness, you can help us improve our services. You can:

• take part in meetings or events
• review how our services work
• complete short surveys

Taking part is your choice, but your feedback helps us support others better.

If you would like to get involved, email homelessness.strategy@southlanarkshire.gov.uk. Please include your name and contact details.