Homelessness
Help for rough sleeping
If you or someone you know is sleeping rough, contact us as soon as possible. We can offer advice, support, and help find a safe place to stay.
How to get help
During office hours:
- phone 0303 123 1012 (Option 5)
- or contact your local housing office by email
Out of hours:
- call the free emergency number 0800 242024
Report someone sleeping rough
If you are worried about someone sleeping rough, you can let us know so we can try to help.
Use our Report rough sleeping form to report rough sleeping.
If someone is in danger
If you are concerned about your safety or someone else’s:
- call Police Scotland on 101
- in an emergency, always call 999
- Help if you are homeless or at risk
- What happens after you contact us
- What happens after your housing interview
- Your homelessness application decision
- Where will I be housed?
- Appeal a housing decision
- Help when our offices are closed
- Help for rough sleeping
- Housing support to help you manage your home
- Temporary accommodation if you are homeless
- Other support if you need it
- Help for young people at risk of homelessness
- Homelessness Section 11 notice
- Rent deposit scheme for private renting