Homelessness
Other support if you need it
If you are homeless or worried about losing your home, there are organisations that can offer extra advice and support. You can contact them directly for help with money, housing, or personal safety.
Help with money and bills
Money Matters Advice Service
If you are struggling to pay your rent, mortgage, council tax or other bills, this service can help you manage your finances and find solutions.
- Phone: 0300 029 0041
- Opening times:
- Monday, Tuesday, Thursday: 9am to 4pm
- Wednesday: 11am to 4pm
Free, independent advice
Citizens Advice Bureau
You can get free, independent and confidential advice on housing, money, benefits and more.
Visit your local Citizens Advice Bureau for support.
Housing advice and information
Shelter
Shelter is a UK charity that provides clear advice on housing and homelessness. You can find guidance and support on their website.
Support for domestic abuse
If you are experiencing domestic abuse, they can offer advice, support and safe refuge accommodation. You can find more information on their website.
Legal services
Provides advice and representation in all the relevant courts and tribunals in Scotland. More information on their website or phone 0800 316 8450.
- Help if you are homeless or at risk
- What happens after you contact us
- What happens after your housing interview
- Your homelessness application decision
- Where will I be housed?
- Appeal a housing decision
- Help when our offices are closed
- Help for rough sleeping
- Housing support to help you manage your home
- Temporary accommodation if you are homeless
- Other support if you need it
- Help for young people at risk of homelessness
- Homelessness Section 11 notice
- Rent deposit scheme for private renting
Homelessness services (out of hours)
Phone: 0800 24 20 24Local housing/homelessness office
Opening hours: Monday to Thursday 8.45am to 4.45pm, Friday 8.45am to 4.15pm. First Wednesday of every month 11am to 4.45pm
Phone: 0303 123 1012