General privacy notice

Equipment and adaptations

We will use the information you give us to provide you with the service(s) you need and meet our contractual and legal responsibilities for assessing your application for equipment and adaptations.

We will ask you to provide us with your name, address, date of birth, gender, emergency contact details, GP contact details, medical conditions, additional support needs, religious needs, and ethnicity, employment information, financial information 9income, benefits, expenses), criminal convictions as well as information about your family circumstances. We need this information to make sure the assessment takes account of all your circumstances.

As well as assessing your application we will use your information to:

  • assess your social care needs
  • protect vulnerable children, young people and adults
  • manage funding of services
  • support auditing and monitoring to do with regulatory duties
  • create statistical reports research
  • improve service delivery

Sometimes we have to use personal information to protect individuals from harm or injury, to help prevent and detect crime, to comply with legal orders, and to provide information because of a person's rights.  We will only process personal information when it is lawful to do so. 

Information sharing

We may share your information with the following when necessary:

  • NHS
  • Police Scotland
  • Department of Work & Pensions
  • Scottish Fire & Rescue
  • Care Inspectorate
  • Scottish Ambulance Service
  • Education Services 
  • Office of the Public Guardian
  • Children’s Panel
  • Mental Welfare Commission
  • Scottish Children’s Reporter Administration
  • Scottish Courts
  • housing providers
  • other council departments

Your rights

You have the right to ask us to:

  • tell you that we are using personal information about you, tell you what that information is and who we have shared it with. You can also ask us for a copy of the information we have about you. This is called the right of access.
  • correct any wrong or misleading personal information that we have about you. This is called the right to rectification.
  • stop using any or all of your personal information. This is called the right to object.
  • delete or destroy your personal information under certain circumstances. This is called the right to erasure. 
  • stop using your personal information until we can correct your personal information, give you our reasons for using your personal information or stop us deleting your personal data if you need it in connection with any legal claims. This is called the right of restriction. 
  • pass your personal information to someone else under certain circumstances. This is called the right to data portability.

For more information on how we use and handle your information and rights and how to exercise them or how to make a complaint you can ask for a copy of the council’s explanation from our Data Protection officer by emailing or see our general privacy notice.