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General privacy notice

Request for access to information (FOI)

You are giving us your personal information to allow us to process your information request and provide you with a response under the Freedom of Information (Scotland) Act 2002. We will also need to process your personal information if you ask us to review the way that we have handled your request for information or if you make an appeal to the Scottish Information Commissioner. We also use your information to verify your identity where required, contact you by post, email, or phone, and to maintain our records.   

You are entitled to make requests for information that we hold as part of our role as your local authority. Processing your personal information is necessary for the performance of a task carried out in the public interest by the council and compliance with our legal obligations under the Freedom of Information (Scotland) Act 2002. Where you provide us with more sensitive personal information about you, we will process this information for reasons of substantial public interest as set out in the Data Protection Act 2018.

Information sharing

We are legally obliged to safeguard public funds so we are required to verify and check your details internally for fraud prevention. We may share this information with other public bodies (and also receive information from these other bodies) for fraud-checking purposes. We are also legally obliged to share certain data with other public bodies, such as HMRC, and will do so where the law requires this. We will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate. Your information is also analysed internally to help us improve our services.  This data sharing is in accordance with our Information Use and Privacy Policy and is covered in our general privacy notice. It also forms part of our requirements in line with our Records Management Plan approved in terms of the Public Records (Scotland) Act 2011.

We only keep your personal information for the minimum period amount of time necessary. Sometimes this time period is set out in the law, but in most cases, it is based on the business need. We maintain a records retention and disposal schedule which sets out how long we hold different types of information.

Your rights

You have the right to ask us to:

  • tell you that we are using personal information about you, tell you what that information is and who we have shared it with. You can also ask us for a copy of the information we have about you. This is called the right of access.
  • correct any wrong or misleading personal information that we have about you. This is called the right to rectification.
  • stop using any or all of your personal information. This is called the right to object.
  • delete or destroy your personal information under certain circumstances. This is called the right to erasure.
  • stop using your personal information until we can correct your personal information, give you our reasons for using your personal information or stop us from deleting your personal data if you need it in connection with any legal claims. This is called the right of restriction.
  • pass your personal information to someone else under certain circumstances. This is called the right to data portability.

For more information on your rights and how to exercise them or for information about how we manage your personal information, please contact the Data Protection Officer (details are below); and

If you have any queries or are unhappy about the way that we use your personal information or have responded to you in relation to any of your rights, you can contact the council’s Data Protection Officer.

For more information on how we use and handle your information and rights and how to exercise them or how to make a complaint, you can ask for a copy of the council’s explanation from our Data Protection Officer by emailing dp@southlanarkshire.gov.uk or see our general privacy notice.

Data Protection Officer

Administrative and Legal Services
Council Offices
Almada Street
Hamilton
ML3 0AA
Phone: 0303 123 1015
Email: dp@southlanarkshire.gov.uk

The Information Commissioner

You also have the right to complain to the Information Commissioner about the way we have handled your rights, to enquire about any exercise of those rights or to complain about the way that the council has dealt with your rights (or any other aspect of data protection law).

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Phone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

https://ico.org.uk/concerns/handling/

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