General privacy notice

Carer support

We will ask you to provide us with your name, address, date of birth, gender, emergency contact details, GP contact details, medical conditions, additional support needs, religious needs, and ethnicity, as well as information you may about your caring role. We need this information to make sure  your assessment reflects your needs as a carer.

We will use this information to:

  • assess your needs as a carer
  • protect vulnerable people
  • manage the funding of services
  • support auditing and monitoring in accordance with regulatory duties
  • create statistical reports and undertake research to improve service delivery

Information sharing

There are other agencies we may share your data with so we can provide the services you. These include:

  • NHS
  • Department of Works and Pensions
  • Care Inspectorate
  • Police Scotland
  • Scottish Fire and Rescue
  • housing providers
  • Office of the Public Guardian
  • Mental Welfare Commission
  • Scottish Ambulance Service
  • other council departments

Your rights

You have the right to ask us to:

  • tell you that we are using personal information about you, tell you what that information is and who we have shared it with. You can also ask us for a copy of the information we have about you. This is called the right of access.
  • correct any wrong or misleading personal information that we have about you. This is called the right to rectification.
  • stop using any or all of your personal information. This is called the right to object
  • delete or destroy your personal information under certain circumstances. This is called the right to erasure. 
  • stop using your personal information until we can correct your personal information, give you our reasons for using your personal information or stop us deleting your personal data if you need it in connection with any legal claims. This is called the right of restriction. 
  • pass your personal information to someone else under certain circumstances. This is called the right to data portability.

For more information on how we use and handle your information and rights and how to exercise them or how to make a complaint you can ask for a copy of the council’s explanation from our Data Protection officer by emailing or see our general privacy notice.