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General privacy notice

Excellence in customer services

We will use the information you give us to process your nomination for excellence in customer service. We will ask you to provide us with your name, address, telephone details, email address and details of your nomination. 

We will use this information to process your request to nominate an individual or team for excellence in customer service. We will not share your information with any other department or anyone outside of the council.

Your rights

You have the right to ask us to:

  • tell you that we are using personal information about you, tell you what that information is and who we have shared it with. You can also ask us for a copy of the information we have about you. This is called the right of access.
  • correct any wrong or misleading personal information that we have about you. This is called the right to rectification.
  • stop using any or all of your personal information. This is called the right to object
  • delete or destroy your personal information under certain circumstances. This is called the right to erasure. 
  • stop using your personal information until we can correct your personal information, give you our reasons for using your personal information or stop us deleting your personal data if you need it in connection with any legal claims. This is called the right of restriction. 
  • pass your personal information to someone else under certain circumstances. This is called the right to data portability.

For more information on how we use and handle your information and rights and how to exercise them or how to make a complaint you can ask for a copy of the council’s explanation from our Data Protection officer by emailing dp@southlanarkshire.gov.uk or see www.southlanarkshire.gov.uk/privacy