General privacy notice
Housing repairs
Housing Repairs will use your personal information to provide repairs services at or in relation to the property (i) you live at or (ii) the council provides factoring services for.
We may use your personal information (and the occupier’s if different) for related audit, statistics or management information.
Personal details will not be used to identify you (and/or the occupier if different) in any reports or analysis or shared with other parts of the council or anyone else unless the council is required by law to do this.
Your rights
You have the right to ask us to
- confirm that we are using personal information about you, detail what that information is, tell you who we have disclosed your information to and the reason(s) for this and provide a copy of the information that we have about you (The right of access)
- correct any incorrect, misleading or incomplete information that we have about you (The right to rectification)
- stop using any or all of your personal information (The right to object)
- to delete or destroy your personal information in certain circumstances although the Council will retain any information in relation to the repairs undertaken at the property as long as it considers is necessary (The right to erasure)
- stop using your personal information until we can look into correcting your personal information or our justification for using your personal information or to stop us deleting your personal data where you need it in connection with any legal claims (the Right of Restriction) and
- General privacy notice
- Adult and older people's services
- Anti-social behaviour
- Council employees bank mandate
- Blue Badges
- Bulk uplifts
- Business property enquiry
- Carer support
- Civica eStore
- Clothing grants/free school meals
- Comments and complaints
- Council invoices
- Crisis/Community Care Grants
- Customer Services
- Education Maintenance Allowance
- Equipment and adaptations
- Housing allocations
- Fostering and adoption
- Non-domestic rates
- Pass Plus
- Photography and filming permission
- Pupil registration and enrolment
- Recruitment criminal convictions check
- Recruitment health check
- School placing requests
- School transport
- SLLC employee bank mandate
- SLLC recruitment criminal convictions check
- SLLC recruitment health checks
- Social Work assessment
- Unpaid work
- Waste Services
- Council Tax/Council Tax reduction
- Housing benefit/Discretionary Housing Payments
- Non-Domestic rates
- Factoring and buildings insurance
- Change of details agent/landlord/solicitor/owner
- Council tenant change of name
- Common repairs
- HomeImprove
- Third party insurance claims
- Land and property
- Online rent account
- Tenant participation
- Permission to alter or sublet council property/operate a business
- Rent/factoring/lock-up Direct Debit
- Care of Gardens
- Bereavement Services
- Excellence in customer services
- Landlord forum
- Coronavirus Business Support Fund
- School hub application
- Planning pre-application enquiry
- Self-employed Hardship Fund
- Modern Apprenticeship Quarterly Review
- Coronavirus Business Support Fund - Tenant/Occupier Grant Fund
- Bed and Breakfast and Small Serviced Accommodation Provider Hardship Fund
- Early years exemption
- Debt/benefit advice enquiry
- Small Business Support Grant
- Town Centre Small Business PPE Grant
- Covid-19 business restrictions funds
- Kickstart Scheme
- Scottish Welfare fund
- Entering/leaving council facilities
- School registration
- Taxi and Private Hire Driver and Operator Support Fund
- Early Learning and Childcare application
- Access to free sanitary provision
- Annual HAVS Health Assessment Questionnaire
- Covid-19 Discretionary Fund
- Small Accommodation Providers paying Council Tax Fund
- UK Community Renewal Fund
- Community clean-up support
- Instrumental music tuition
- Community wellbeing helpline
- Scottish Milk and Healthy Snack Scheme
- Low Income Pandemic Payment
- Housing repairs
- Planning enforcement
- Supported Care enquiry
- Climate Emergency and Resilience Grant
- Food Strategy Fund Grant
- Allotments
- Road and skip permits
- Book a visit to Carluke waste and recycling centre
- Employees
- Criminal convictions - election polling staff
- Lived Experience Fund
- East Kilbride 75th anniversary grant application
- Platinum Jubilee Awards nomination
- Planning enquiries
- South Lanarkshire Works customer and employer enquiry
- Ideas letterbox
- South Lanarkshire heat project
- Money Matters Advice Service
- Building warrant search/copy documentation
- Bank/building society mandate for SLC salary payments
- Planning application search/copy of documentation
- Food business registration application
- Cost of living additional supports and Warm Welcome initiative community grants
- National Entitlement Card (NEC) privacy statement
- Building Standards enquiries
- Parking enquiry
- Wheeled bin and refuse sack assistance
- Community Wish List
- Property enquiry
- Planning applicants
- Community asset transfer expression of interest
- Seniors Together
- Social work enquiries
- Rough sleeping
- Electrical Vehicle Charge point application
- Request for access to information (FOI)
- Adopted roads enquiry
- Energy Bills Support Scheme Alternative Fund and Alternative Fuel Payment Fund
- Education general enquiries
- Early years enquiries
- Civil ceremony booking enquiry
- Social Enterprise Grant
- Participatory budgeting
- Report an empty property
- Micro Business Support Grant
- Pass plus application
- Electric vehicle charging enquiry
- Education benefits enquiries
- Licensing complaint
- Consumer and environmental complaints
- Copy birth, death, marriage and civil partnership certificates
- Civil marriage, partnership and other ceremonies
- Self-build register
- Employment at elections
- Local Place Plan register
- Matchmaker buyer registration
- Matchmaker seller registration
- Civil marriage, partnership and other ceremonies