General privacy notice
HomeImprove
We will use the information you give us to provide you with the service(s) you need and meet our contractual and legal responsibilities for assessing and managing your HomeImprove assistance enquiry.
We will keep your personal information in case we need it for evidence of any kind and for historical reasons. We may also use it for research and statistical purposes.
We will only process your personal information when it is lawful to do so.
Information sharing
We may share your information with:
- other councils
- other housing providers
Your rights
You have the right to ask us to:
- tell you that we are using personal information about you, tell you what that information is and who we have shared it with. You can also ask us for a copy of the information we have about you. This is called the right of access.
- correct any wrong or misleading personal information that we have about you. This is called the right to rectification.
- stop using any or all of your personal information. This is called the right to object
- delete or destroy your personal information under certain circumstances. This is called the right to erasure.
- stop using your personal information until we can correct your personal information, give you our reasons for using your personal information or stop us deleting your personal data if you need it in connection with any legal claims. This is called the right of restriction.
- pass your personal information to someone else under certain circumstances. This is called the right to data portability.
For more information on how we use and handle your information and rights and how to exercise them or how to make a complaint you can ask for a copy of the council’s explanation from our Data Protection officer by emailing dp@southlanarkshire.gov.uk or see our general privacy notice.